Index |
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Enron Corporation Citigroup and, 236 conflict of interest and, 67 corporate crime and, 41 deregulation and, 34–35 ethics and, 7 organizational culture of, 10 situational ethics and, 163–164 trust and, 4, 44 whistle-blowers and, 82–83 environment behavior and, 10 compliance programs, 42 cross-cultural ethics and, 329 ethics and, 13–14, 161–162 globalization and business, 310–312, 316 principles on, Caux Round Table, 349 protection, 215–218 workplace, 61 . see also organizational culture Environmental Protection Agency (EPA), 42, 215, 219 Equal Employment Opportunity Commission (EEOC), 63–66, 146, 218 equality. see discrimination ethical responsibility, 31–33 ethics, defined, 13, 38, 305. see also case studies Ethics Officer Association, 42, 277 Ethics Resource Center, 4, 6, 7–8, 276, 342 euphemisms, use of, 255 evaluation communication, 283–284 compliance program, 306–308 performance, 61, 140–142, 155–158, 261–262, 304–306 exercises. see case study exercises expatriate managers, 317–323 ExxonMobil, 24, 217–218 F facts in decision-making, 123–124 False Claims act, 82 Federal Bureau of Investigation (FBI), 83 Federal Communication Commission, 218 Federal Reserve Board, 218 Federal Trade Commission, 218 fiduciary responsibilities, 70, 73–74, 127 financial performance, 36–40, 40–43 financial responsibility, 30–31 Food and Drug Administration, 218 Ford Motor Company, 7, 105–109, 120–123, 129–132 Fortune on Citigroup, 235–236 on code of ethics, 241–243 on corporate reputations, 24–25, 37 on Enron Corporation, 198 on General Motors, 128 on Malden Mills, 38–39 on media cynicism, 4 on organizational culture, 228 fraud, 41, 199–200 G gaming as a training model, 2, 300–302. see also case studies; case study exercises Gates, Bill, 34, 250 General Dynamics Corporation, 14, 233, 254 General Electric Company, 44, 231 General Motors, 4, 33, 128, 197 globalization cross-cultural ethics and, 340–346 ethics and business, 316, 330–333 managers and business, 317–323 . see also culture; international business Goldman Sachs, 40–41, 46 government changing corporate culture and, 256 Corporate Social Responsibility (CSR) and, 32, 34–36 ethics scandals in, 7–8 foreign bribery and, 324–329 regulation, 7, 34–36, 218–219 whistle-blowers and, 79–84 worker protection and, 146 . see also politics in global business; regulation |
grapevine, 171, 280–283 groups business stakeholders as, 195–197 consistency and homogeneity of, 321–323 individualism vs. collectivism in, 319 norms and behavior, 173–175, 249–250 organizational culture and, 228 shareholders as, 213–215 groupthink, 182 H harassment. see also sexual abuse; women cross-cultural ethics and, 329 human resources and, 61 management and, 148–149 sexual, 7, 64–67, 168–170 health asbestos and, 22, 33, 177, 248–249 Bill & Melinda Gates Foundation, 34 global environment and issues of, 333–335, 337 government regulation and, 34–36 privacy and, 206 product safety and, 205–206 worker safety and, 208–210 . see also safety Health and Human Services, Department of, 35–36 Home Depot, 33, 334 homogeneity, cultural, 322 honesty business standards and, 219 corporate resources and, 76–78 cross-cultural ethics and, 323–329, 328–329 global environment and, 337 job performance and, 156 organizational culture and, 226–227 personal values and, 3, 27–28 role conflict and, 175–178 . see also integrity honor code, 3, 178, 242. see also code of conduct; code of ethics hotlines, 302–304 human resources compliance programs and, 276–280 employment contracts and, 60–62 management of, 138–146 organizational culture and, 237 human rights, 334–343 I individualism, 319 industry initiatives Caux Round Table, 341 compliance programs and, 42, 276–280 global business and, 333–340 Health Care Compliance Association, 42 organizational ethics and, 26–27 inequality. see discrimination integrity cross-cultural ethics and, 323–329 decision-making and, 98–99, 126 defined, 165, 305 personal values and, 5, 27–28 Royal Dutch Shell and, 344–345 testing, 283 virtue ethics and, 93–94 . see also honesty; reputation intellectual property, 111 internalization, organizational culture and, 229–230 international business bribery and, 324–329 child labor and, 330–331 cross-cultural ethics and, 340–346 ethical standards and, 329–333 management and, 317–323 nationalism in, 332–333 principles of, Caux Round Table, 347–351 relativism vs. ethical imperialism, 330 . see also culture; globalization International Business Machines (IBM) integrity and, 171–172 9-11 United Services Group, 46–47 social responsibility and, 36 trust and, 44 intuition, 100–102, 127–128 investment banking, 200–201, 213–215, 256 |